To ensure your product arrives as fresh as possible we bake your cookies the same day they ship!!
Your product is carefully packaged in an over-sized box that holds in inner box in place with 1 ½ inch foam corners. Your cookies are in the inner box with packaging support inside
During the ordering process please select a ship date that is 6 days from the day you placed the order. However many times we can process an order quickly if the customer is quick with revisions. Give us a call and find out if your rush order is possible
Every effort is to made to have your order delivered on time. However we can only 100% guarantee the day we bake & ship your cookies. Fedex guarantees all deliveries but Parker's Crazy Cookies is not liable if your package gets delayed.
Unfortunately there is nothing we at Parker’s Crazy Cookies can do if weather delays a package. All we can guarantee is the day the package will go out.
We are not responsible for packages delayed because of customer mistakes: incorrect address submitted, missing information on address submitted or invalid delivery date
The customer is responsible for providing us a safe & secure location to deliver the package. Parker's Crazy Cookies is not liable if a customer request us to ship to a location where the package could be damage or stolen
We are not responsible for delays caused by our customer’s mailroom or receiving departments or reception desk.
We never require a signature on any of our packages as the majority of our shipments are for special events where time sensitivity is an issue.
If you are a Northern California customer please give us a call if you would like to arrange pick up. We are more than happy to refund your shipping minus a small handling/processing fee.
We accept our customers shipping account number if they feel their rates are better then ours
For international orders, please contact our office for rates, duties & taxes and lead time
We do not ship out of our location on Saturday or Sunday.
Orders ship out from our bakery between 10-2 every day.