Delivery Information


  • To ensure your product arrives as fresh as possible we bake your cookies the same day they ship!!
  • Your product is carefully packaged in an over-sized box that holds in inner box in place with 1 ½ inch foam corners. Your cookies are in the inner box with packaging support inside
  • During the ordering process please select a ship date that is 7 days from the day you placed the order. However many times we can process an order quickly if the customer is quick with revisions. Give us a call and find out if your rush order is possible
  • Every effort is to made to have your order delivered on time. However we can only 100% guarantee the day we bake & ship your cookies. Fedex guarantees all deliveries but Parker's Crazy Cookies is not liable if your package gets delayed. 
  • Unfortunately there is nothing we at Parker’s Crazy Cookies can do if weather delays a package. All we can guarantee is the day the package will go out.
  • We are not responsible for packages delayed because of customer mistakes: incorrect address submitted, missing information on address submitted or invalid delivery date
  • We are not responsible for delays caused by our customer’s mailroom or receiving departments or reception desk.
  • If you are a Northern California customer please give us a call if you would like to arrange pick up. We are more than happy to refund your shipping minus a small handling/processing fee.
  • We accept our customers shipping account number if they feel their rates are better then ours
  • For international orders, please contact our office for rates, duties & taxes and lead time
  • We do not ship out of our location on Saturday or Sunday.
  • Orders ship out from our bakery between 10-2 every day.